A complete, evergreen guide from the Compass TransitWorks dispatch team — built on the real questions our customers ask every day.
This guide explains everything you need to know about to prepare your vehicle for shipping: the definitive checklist. Compass TransitWorks is a nationwide vehicle shipping brand serving all 50 U.S. states with open and enclosed transport, door-to-door delivery, and live U.S.-based dispatch. The short answer: pricing, timing, and service options vary based on distance, vehicle type, and season, but the right transport partner removes 95% of the friction.
Auto transport is one of those services most people only use a few times in their life — usually during a major life event like a move, a snowbird trip, a vehicle purchase, or a job relocation. Because it's infrequent, most shoppers don't have a frame of reference for pricing, timing, or what's normal vs what's a red flag. This guide gives you that frame of reference in plain English, with the same information our dispatchers walk customers through on the phone every day.
Vehicle shipping is a brokered industry. A handful of large logistics platforms aggregate carrier availability nationwide; thousands of independent trucking companies run the actual hauls. The broker (Compass TransitWorks) prices the route, secures the carrier, manages the paperwork, handles dispatch, and stays in contact through delivery. The carrier (an independent trucking company we've vetted) physically moves your vehicle. This split is why getting the broker right matters so much — a good broker locks in a fair price with a quality carrier, while a bad one will list your shipment at a too-low rate that no quality carrier will accept, leading to delays and 'price increase' phone calls later.
Five factors set every quote: distance, vehicle size and weight, open vs enclosed transport, time of year, and route density. Cross-country routes average more total dollars but less per mile. Open transport is roughly 30–50% cheaper than enclosed. Snowbird season (October–November and April–May) tightens capacity and raises rates on north–south routes. Pickup or delivery to rural ZIP codes can add $50–$200 versus major metros. Compass TransitWorks gives you the breakdown in writing before you commit.
From the moment you book, expect 1–5 days for a carrier to be dispatched and physically arrive for pickup. Once on the truck, regional shipments inside 1,000 miles complete in 2–4 days; coast-to-coast usually runs 7–10 days. Weather, federal driving-hour limits, and route detours can shift these timelines by a day or two — your dispatcher updates you in real time when anything changes.
Open transport is the standard, with vehicles loaded onto multi-car carriers exposed to weather. It's safe, insured, and used for the overwhelming majority of shipments — including new car dealer deliveries. Enclosed transport encloses the vehicle in a sealed trailer, protecting it from weather and road debris. Enclosed is the right call for classics, exotics, luxury vehicles, low-clearance cars, and any vehicle valued above ~$70,000. It typically runs 40–60% more than open.
Every carrier in the Compass TransitWorks network carries federally mandated cargo insurance. The policy covers carrier-caused damage during loading, transit, and unloading. Personal items left in the vehicle are not covered by the carrier's cargo policy — this is universal in the industry. For high-value vehicles, we recommend confirming your own auto policy's transport coverage and adding supplemental transport insurance when appropriate.
Wash the vehicle so a clean condition report can be taken. Remove personal items. Leave the gas tank at about a quarter full. Disable toll passes and alarms. Document existing damage with timestamped photos from all angles. Have a spare set of keys ready for the driver. Make sure tires are properly inflated. If the vehicle is inoperable, tell us at booking so we dispatch a winch-equipped carrier.
The biggest mistake is chasing the lowest quote. The lowest quote almost always means the broker listed your shipment too cheaply on the load board — and you'll spend the next two weeks waiting for a carrier who never picks it up. The second mistake is paying a large deposit upfront before the carrier is actually assigned. With Compass TransitWorks, you pay a small deposit only after dispatch is confirmed, and the balance only on delivery.
We built this brand specifically to fix the trust problem in auto transport. One price in writing. One named dispatcher. One vetted carrier. Live updates from pickup to delivery. All 50 states. Real humans on the phone, including evenings and weekends. Whether you're shipping a single car across the country or relocating a fleet, the same standard applies.
Direct answer: Wash the car, photograph every panel, remove all personal items, drop the fuel tank to about a quarter, disable alarms and toll passes, fold mirrors and retract antennas, and have a spare set of keys ready for the driver.
Direct answer: Industry standard is up to 100 lbs of personal items in the trunk only, at your own risk. Compass TransitWorks recommends nothing — items are never covered by cargo insurance, can shift in transit, and can trigger DOT weight issues if combined across loads.
Preparation itself is free; failure to prepare costs money. A vehicle the driver can't load adds an "attempted pickup" fee. An undisclosed non-running car turned away from a non-winch truck costs $150–$250 in carrier reschedule fees.
Plan 1–2 hours the day before pickup. Most customers underestimate the photo documentation step — give yourself time to do it in good natural light, not at dusk.
Yes. Compass TransitWorks ships vehicles in all 50 U.S. states. Arizona and Tennessee are our launch hubs and our carrier network reaches every metro in between.
Call (833) 742-9186 for an instant quote, or use our contact form.
Yes. Your dispatcher provides updates from pickup through delivery, including direct driver contact while in transit.
Just call your dispatcher. We re-dispatch as needed with no rebooking fee in most cases.
Pricing is locked in writing once you book. Pickup and delivery windows are estimated based on real carrier capacity and shared transparently.
When the driver arrives, they walk the vehicle and complete the Bill of Lading (BOL) — a condition report noting every visible chip, dent, scratch, and imperfection. Do this walk-around together. Use a flashlight if light is poor. Don't sign until you agree the BOL is accurate. At delivery, repeat the inspection in the same conditions if possible. The BOL is the legal anchor for any claim.
Designate an adult to release or receive the vehicle on your behalf. Provide them a copy of the BOL template and the same photo checklist. Tell Compass TransitWorks in advance so we can authorize them with the driver and yourself with a phone call before signing.
An inoperable vehicle (doesn't start, doesn't roll, doesn't steer, or doesn't brake) requires a winch-equipped carrier. Always disclose at booking — undisclosed inop status leads to a turned-away pickup and a reschedule fee. With proper disclosure, inop shipping is routine.
Answers to the questions we get most often about nationwide vehicle shipping.
Most quotes come back within minutes during business hours.
Yes, or you can designate an adult to release/receive the vehicle and sign the condition report.
Industry standard limits personal items to under 100 lbs in the trunk only, at your own risk. Confirm with your dispatcher.
Credit card for the deposit; balance on delivery by cash, certified funds, or card depending on carrier.
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